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Huizenga College of Business Students

Managing Conflict in the Workplace

1 Full Day  |  .6 CEUs
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Managing Conflict in the Workplace Disagreements happen every day in the workplace and conflict is part of every workgroup. Effective group members recognize how to use conflictive energy in a constructive manner. These group members view conflict as an opportunity to strengthen the organization as well as themselves. This one-day program will explain how to do that.

Program Description

This interactive program will examine the nature of organizational conflict as well as outline techniques and strategies for resolving destructive conflict in a constructive manner. Topics include the origins of workplace conflict, conflict management styles, active listening strategies, and interpersonal communication tips to promote conflict resolution

Learning Outcomes

As a participant in Managing Conflict in the Workplace, you will learn:

~ The most effective strategies to identify and manage conflict
~ How you add value to your organization by using conflict
~ How conflict can become an opportunity
~ How teams and individuals can gain from fighting
~ How you can grow through conflict
~ How you can gain an career edge via constructive conflict
~ How to use proven tools for reaching an agreement quickly


This program is designed for managers, supervisors, and employees at all levels in the organization.

Program Dates / Locations

While this course is not scheduled at this time, any of the executive education programs offered by the Hudson Center of Entrepreneurship and Executive Education (HCEEE) can be delivered to your organization either in our classroom or at your location. Please contact us for more information.

Program Fee

Fee of $495 includes tuition, instructional materials, textbooks and lunch.


Robert Preziosi, D.P.A.

Dr. Preziosi has worked as a human resources director, line manager, business school dean, and leadership training administrator. He has been published in various national publications, including Training and Development, National Productivity Review, The Teaching Professor, and Quality Review. He has been a consultant to consultants, educator of educators, and a trainer of trainers. He has been called a motivating management educator, and has worked with students, executives and trainers from all over the world. Bob's management education consulting experience includes all levels of management with many organizations including American Express, AT&T, Chubb, and a large number of government agencies, hospitals and banks. He has a B.A. degree in Social Science and M.Ed. degree in Educational Psychology. He received his Doctorate degree in Management.

Bryan J. Deptula, Ph.D.

Dr. Bryan J. Deptula is an Assistant Professor of Leadership and Management at Nova Southeastern University. He holds a Ph.D. from Florida Atlantic University, an M.B.A. from Suffolk University, a BA in Economics from University of Delaware, attended INSEAD University in France for Corporate Education (CEDEP), and served as a member on the Executive Panel for Alumni Council at Suffolk University.

Bryan specializes in the study of organizational behavior, development of effective leaders and followers, mentoring and developmental relationships, and human resources.

He is published in the Leadership Quarterly and is an active member of the Academy of Management and the Southern Management Association; and has presented research at the Western Academy of Management.

Comments From Past Participants

"It is a great tool to make employees succeed and work in a happier environment."
Miriam Valiente, Office Manager Company | Value Care at Home

"Excellent program - I will apply right away at workplace."
Carlos Meneses, Director of Program Management Office | Brightstar Corporation

"Very useful material; can absolutely be implemented."
Eileen Pezzette, Human Resources Manager | City of Miramar

"Very good, direct and applicable knowledge gained."
Angel Sixto, IT Supervisor | Grove Networks

"Very informative and helpful. All companies should have their [sales] departments take this course."
Vanessa Soler, Sales Coordinator | Perry Ellis International

Course Customization

Using core programs, we can customize the material to fit your corporate training needs. With our extensive resources and program facilitators, we will design a program that is tailored to fit your specified objectives and requirements.

Substitution, Cancellation, Fee and Transfer Policies

We realize that occasionally you need to cancel your registration. You can substitute another individual in your place at any time prior to the first day of a program.

If you wish to receive a credit toward a future program: we will allow you to transfer you registration to a future date of the same program you are enrolled in currently, provided we receive written notice two weeks prior to the start date of the class you are currently registered in. You are permitted to re-register only one time.

If you wish to receive a refund: written cancellations received 30 calendar days before a program begins will be issued a full refund, less a $150.00 processing fee; written cancellations received 6 to 29 calendar days prior to the start of a program will get 50 percent of the registration fee refunded. We apologize but we cannot provide a refund if we receive your written cancellation in five or fewer business days prior to the start of the program.

In the event of non-payment, the responsibility for any fees incurred in collecting the payment is the responsibility of the customer.

Fees and dates are subject to change without notice.

Contact Information

For additional program information, please contact us at:

Hudson Center of Entrepreneurship and Executive Education
H. Wayne Huizenga College of Business and Entrepreneurship
Nova Southeastern University
3301 College Avenue, Carl DeSantis Building, Suite 2088
Fort Lauderdale-Davie, FL 33314
Tel: 954.262.5161
Toll Free: 800.672.7223, ext. 25161
Fax: 954.262.3188

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