Steven Kramer, Ph.D.

Dr. Steve Kramer is a Professor of Decision Sciences in the H. Wayne Huizenga College of Business at Nova Southeastern University. He teaches graduate-level process improvement courses including Quality Management and Process Improvement Methods. He also teaches Operation Management in the undergraduate core.

His research and consulting interests include lean/six sigma, operations management, simulation and modeling. He previously was on the faculty of Wake Forest and Loyola University Maryland.

He has published in Operations Research Letters, International Journal of Applied Decision Science, International Journal of Production Research, Electronic Journal of Business Ethics & Organizational Studies and the Darden School Case Collection.

His business experience includes over 20 years in high-tech aerospace/defense as Sector Integration and Process Improvements Manager.

Steve is an American Society for Quality (ASQ) certified Master Black Belt and is a Senior Member Leader on the boards of ASQ's Lean Division (international), Southeast Florida region as well as NSU Student Branch. He has facilitated and mentored 200+ lean/six sigma process improvement projects. He has applied process planning and improvement techniques in a variety of environments via his active consulting in areas including healthcare, engineering, manufacturing, government operations, financial services and education.

He received a BS in Industrial Engineering from the University of South Florida, an MS in Industrial Engineering from the University of Rhode Island, and a Ph.D. in Business and Management from the University of Maryland.

Recruiter perspective on attracting and retaining young/new SMA professionals, Collaboration on quality in the space and defense industries forum, 2019, Cape Canaveral, FL

Takt time considerations for customer satisfaction, Lean and Six Sigma Conference, 2019, Phoenix, AZ

Synchronous, Asynchronous, and Both: Adapting to fit needs of online students, Online Learning Affinity Group, 2019, online webinar

Project management trends in teaching, February Meeting, 2018, Plantation, FL

CAD/CAM Pedagogy Process Redesign toward the Single-Sitting Restoration, ADEA Annual Session & Exhibition, 2017, Long Beach, CA

Collaboration between Dental School Faculty and Business School Faculty to Improve Operations both in Didactic Teaching and in Clinical Performance , ADEA Annual Session/Teaching and Learning with Emerging Technologies and Informatics: Short Talks 2017, Long Beach, CA

Repeatability and Reproducibility: A Study to Analyze the Precision of Assessing Tooth Preparations, SEDSI Annual Meeting 2017, Charlston, SC

Process Improvement – an MBA Concentration that Takes a Community, ASQ Quality Education Conference & Workshop 2015, Houston, TX

Process Improvement – an MBA Concentration that Takes a Community, ASQ JTC Conference 2015, Orlando, FL

Stakeholder Management versus Stakeholder Theory: A Missed Opportunity for Project Managers, Academy of Business Disciplines Annual Conference 2013, Orlando, FL

Deranek, K., Kramer, S., Siegel, S. C. (2021). Technology-Dependent Pedagogical Process Redesign: Leveraging Lean Methods. International Journal of Quality and Reliability Management, 38(8), 1816-1832.

Sharon Siegel, Steven Kramer, & Kimberly Deranek (2019). Lean Methods Applied to CAD/CAM Pedagogy in the Dental Simulation Laboratory. Journal of Dental Education/American Dental Education Association 83(9), pp. 1081-91.

Steven Kramer & Randi Sims (2015). Stakeholder management: A theoretical analysis of the PMBOK® Guide. Electronic Journal of Business Ethics & Organizational Studies 20(2), pp. 34-42.

Steven Kramer & Arjang Assad (2012). Alternating priority versus FCFS scheduling in a two-class queueing system. Operations Research Letters 40(6), pp. 506-509.

Steven Kramer, Ionici Octavian, Kenneth Small, & Steve Kramer (2009). Applying Real Options Analysis to Value the GM-Fiat Strategic Joint Venture. International Journal of Applied Decision Science 2(4), pp. 341-359.

Steven Kramer, Glorida Phillips-Wren, & Phoebe Sharkey (2008). Strategic decision making under conditions of complex demand and market risks. International Journal of Applied Decision Science 1(3), pp. 323-337.

Steven Kramer, Arjang Assad, & Bharat Kaku (2003). Comparing functional and cellular layouts: a simulation study based on standardization. International Journal of Production Research 41(8), pp. 1639-1663.