Components of Completion:
||Successful Completion of the Health Care Manager Development Program course work
||Action Learning Paper and Presentation - Participants must pick a topic of interest based on one of the sessions from the Health Care Manager Development Program. A paper must be submitted and presented during the last two days of the program. Grading will be based on a "pass" or "fail" scale. A Certified Health Care Manager credential is granted upon satisfactory completion of the program and Action Learning Paper and Presentation.
Modules of the Health Care Manager Development Program include:
~ The Role of Manager
This module examines how to manage workers more effectively by understanding the functions of management. Participants learn to recognize the need to balance the roles and functions in order to successfully achieve individual and organizational goals. Specific topics include: discussion of four types of management activity, assessing value of managerial roles, identifying relationship between management skills and management levels, analyzing managements priorities, learning keys to management success, and conducting a motivation planning session.
~ Developing a Leadership Mindset
Understand the foundation to: empower yourself and your staff; begin the journey to develop your leadership skills; become more effective at influencing others; learn how to work with groups and teams to accomplish organizational objectives; learn the importance of embracing change; understand how to become effective in an ambiguous environment; and develop the skills necessary to move from a manager or supervisor to a leader.
~ Leadership for High Performance
Explore the importance of leadership in your organization, and its role in creating and sustaining a high performance culture. This module evaluates high performing organizations, their characteristics, and the role of leadership in a high performance environment. During the module, you will: discover the effect of leaders on followers, evaluate the issues facing all groups and teams, participate in exercises to demonstrate inter-group dynamics, and understand management.
~ Team Building and Group Dynamics
One way leaders add value to the organization is through a higher level of team building. This module addresses a number of the factors that lead to team success. Analysis of individual team behavior will be stressed. Extensive reflection of team principles and practices will occur.
~ Managing Conflict
Workplace conflict is common in organizations. To manage this issue effectively and reduce the loss of productivity, organizations are looking for specific strategies to identify and manage conflict. In this module, participants will practice strategies that will enable them to add value to their organizations by using conflict to move forward, rather than allowing disagreements to become counterproductive. Participants learn to: use tools for reaching an agreement quickly, identify techniques that raise issues needing to be addressed constructively before they negatively impact work relationships or corporate results, and practice resolving conflict techniques by participating in role play activities.
~ Managing and Leading Change
Change is inevitable and constant. We must not only be able to manage change, but to lead our subordinates in coping with and perhaps even embracing change.
~ Executive Coaching
Coaching is an advanced form of communication, that when used properly, can increase performance, improve motivation and retention, reduce stress and create better working relationships. This is a practical module that gives executives the skills they need to be effective coaches in their organizations. Growing and developing their staff and managing change are some of the most important tasks for a manager. Coaches are skilled at both.
~ Executive Mentoring
This executive mentoring program is designed to cultivate knowledge in the next generation of executives and professionals. Executive mentoring should be a key component of your company's succession plan. It can also make the senior management team more effective today by creating an environment in which they work together to develop tomorrow's leaders.
~ Communicating Effectively
In this module, participants learn to communicate more effectively with subordinates and superiors by identifying and removing common barriers. A key element in the information age is the ability to be able to identify the appropriate forms of communication for different messages. Cases and discussion will be used to understand: verbal and non-verbal communication, gender communication differences, use of e-mail in the organization, skill of listening, use of power in management, and manager as salesperson.
~ Value-Based Time Management
Managing time based upon proven techniques helps an organization use its resources better. This becomes an element of an organization's strategy to gain competitive advantage. Knowledge and skill in legal practices, combined with quality and service opens the door to greater profits. Speed keeps the door open. Session topics include: analyzing time utilization patterns, managing through effective prioritization and delegation, comparing/contrasting 24 time efficiency techniques, finding ways to improve time management by using better prioritization strategies, discussing options for eliminating time wasters, and considering approaches to business process improvement.
~ Motivating Employees
Retaining and motivating employees is one of the biggest management challenges of today because people consider themselves to be free agents. It begins with hiring the right people for the organization. This is both science and art. Employees are interested in growing with the organization. There are many factors which contribute to growth. Employees like challenges. There are certain criteria that must be applied if the challenges are to have impact.
This program is designed to provide educational and development opportunities for professionals at all management levels in the field of health care administration.
Any of the executive education programs offered by the Hudson Center of Entrepreneurship and Executive Education (HCEEE) can be delivered to your organization either at your location or in our classroom. Please contact us for more information.
Program fee varies based on the size of your group and includes tuition, instructional materials and lunch. Please contact us for more information.
Comments from Past Participants
"It's a program that was enlightening, eye opening and motivating I learned and changed so much within the 6 months here."
"An excellent program that surely enhances the healthcare system through those who have participated in this dynamic program. Highly recommend for all healthcare professionals."
Brenda Smith, Manager I Training and Development Training Officer | Public Hospital Authority
"I began this program as an egg, changed to a caterpillar, and now a butterfly."
Felecia Tumquest, RN
"All the healthcare team managers should take this course. It helps to develop you as a 'whole' person (personally and professionally)."
Judy Ward-Carder, Cancer Care Coordinator | Princess Margaret Hospital
Using core programs, we can customize the material to fit your corporate training needs. With our extensive resources and program facilitators, we will design a program that is tailored to fit your specified objectives and requirements.
For additional program information, please contact us at:
Hudson Center of Entrepreneurship and Executive Education
H. Wayne Huizenga College of Business and Entrepreneurship
Nova Southeastern University
3301 College Avenue, Carl DeSantis Building, Suite 2088
Fort Lauderdale-Davie, FL 33314
Toll Free: 800.672.7223
, ext. 25161
Want more information about this program or any of our course offerings? Fill out the form below and an executive education enrollment counselor will respond to your message within the next 24-48 hours. Thank you for your interest in the executive education programs from NSU's Huizenga College of Business!