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Huizenga College of Business Students

Managing Conflict in the Workplace

1 Full Day  |  .6 CEUs
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Managing Conflict in the Workplace Disagreements happen every day in the workplace and conflict is part of every workgroup. Effective group members recognize how to use conflictive energy in a constructive manner. These group members view conflict as an opportunity to strengthen the organization as well as themselves. This one-day program will explain how to do that.



Program Description

This interactive program will examine the nature of organizational conflict as well as outline techniques and strategies for resolving destructive conflict in a constructive manner. Topics include the origins of workplace conflict, conflict management styles, active listening strategies, and interpersonal communication tips to promote conflict resolution

Learning Outcomes

As a participant in Managing Conflict in the Workplace, you will learn:

~ The most effective strategies to identify and manage conflict
~ How you add value to your organization by using conflict
~ How conflict can become an opportunity
~ How teams and individuals can gain from fighting
~ How you can grow through conflict
~ How you can gain an career edge via constructive conflict
~ How to use proven tools for reaching an agreement quickly

Audience

This program is designed for managers, supervisors, and employees at all levels in the organization.


Delivery

Any of the executive education programs offered by the Hudson Center of Entrepreneurship and Executive Education (HCEEE) can be delivered to your organization at your location Please contact us for more information.

Program Fee

Program fee varies based on the size of your group and includes tuition, instructional materials and lunch. Please contact us for more information.

Instructors

Bryan Deptula, Ph.D.

Dr. Bryan Deptula is a Professor of Management, Leadership, and Organizational Behavior. He specializes in the study of organizational behavior, development of effective leaders and followers, mentoring and developmental relationships, and human resources. He is published in the Leadership Quarterly. Bryan is an active member, presenter, and reviewer at the Academy of Management and Southern Management Association, and has presented at a Western Academy of Management meeting.

As a corporate trainer, Bryan was responsible for developing and delivering continuing education on management skills and leadership, training and employee development programs. He personally trained over 2,000 individuals at national week long and weekend conferences and forums. As National Sales Director, he identified business development opportunities, decided product offerings and pricing, team structure, and marketing outlets. Along with writing a sales manual that was implemented nationally, Bryan created an innovative business model that revolutionized his company's sales approach, ultimately causing a paradigm shift within the student travel industry. His division went on to generate 50% of company-wide sales revenue.

Comments From Past Participants

"It is a great tool to make employees succeed and work in a happier environment."
Miriam Valiente, Office Manager Company | Value Care at Home

"Excellent program - I will apply right away at workplace."
Carlos Meneses, Director of Program Management Office | Brightstar Corporation

"Very useful material; can absolutely be implemented."
Eileen Pezzette, Human Resources Manager | City of Miramar

"Very good, direct and applicable knowledge gained."
Angel Sixto, IT Supervisor | Grove Networks

"Very informative and helpful. All companies should have their [sales] departments take this course."
Vanessa Soler, Sales Coordinator | Perry Ellis International


Course Customization

Using core programs, we can customize the material to fit your corporate training needs. With our extensive resources and program facilitators, we will design a program that is tailored to fit your specified objectives and requirements.


Contact Information

For additional program information, please contact us at:

Hudson Center of Entrepreneurship and Executive Education
H. Wayne Huizenga College of Business and Entrepreneurship
Nova Southeastern University
3301 College Avenue, Carl DeSantis Building, Suite 2088
Fort Lauderdale-Davie, FL 33314
Tel: 954.262.5119
Toll Free: 800.672.7223, ext. 25119
Fax: 954.262.3188
E-mail: execed@nova.edu

Want more information about this program or any of our course offerings? Fill out the form below and an executive education enrollment counselor will respond to your message within the next 24-48 hours. Thank you for your interest in the executive education programs from NSU's Huizenga College of Business!

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