An M.B.A. concentration in Process Improvement (PI) from the H. Wayne Huizenga College of Business and Entrepreneurship will prepare you to identify and analyze complex business processes, and develop innovative courses of action towards improving key business functions. Process Improvement applies to a broad range of products and services; and increased global competition ensures that professionals with experience in PI are in constant demand.
Process Improvement is a systematic approach to designing and improving upon key business processes in order to meet near- and long-term organizational performance goals (cost, schedule and/or quality) while promoting a proactive, supportive culture. Core aspects of applied PI include: operationally defining quality from the customers’ perspective; ascertaining elements of value in processing work towards quality goals; measuring process inputs and outputs and understanding the cause and effect relationships between them; creating and testing improvement options prior to implementation; and sustaining process performance through ongoing feedback mechanisms.
The PI concentration is a hands-on degree and you will gain real experiences working real problems with real companies as you develop your skills. The PI concentration also prepares you to sit for three internationally recognized certifications: ASQ’s Certified Six Sigma Black Belt, SME’s Lean Bronze and PMI’s Project Management Professional.
Come get involved with our ASQ Student Branch at asqnova.org
For more information about the program, please contact:
The Office of Enrollment Services
Ask to speak to an Admissions Manager
1-800-672-7223 ext. 25067
Total credits: 39
M.B.A. Core Courses (21 total credits)
|Process Improvement Concentration Courses (15 total credits)|
|SCM 5410||Supply Chain Management|
|PIM 5450||Quality Management|
|PIM 5455||Project Management|
|PIM 5460||Process Improvement Methods|
|PIM 5465||Process Improvement Practicum|
|Elective (3 total credits)|
|XXX XXXX||Open elective course in HCBE|
Because Master's level study extends knowledge and skills acquired in both the classroom and workplace, each of our programs of study assume prerequisite knowledge in selected content areas.
Full-Time professionals are available to discuss the M.B.A. in Process Improvement curriculum with you in greater detail. Simply call 800.672.7223 Ext. 25168 or contact our Enrollment Services Staff.
Foundation Course Descriptions
Steven Kramer, Ph.D.
Operations fascinate Steve Kramer, especially process impacts on outcomes. But the process of teaching operations to students has become very personal with him. Whether its teaching undergraduates the personal constructs of effectiveness or the working M.B.A. professionals how to deal with uncertainty, Kramer tries to help each student become more professionally independent as well as interdependent.
Kramer has developed novel course designs with regard to Operations Management and Process Improvement at both the undergraduate and graduate level. He is able to call on his rich 20-year industry experience as engineer and manager applying and honing the crafts in his profession and marry it with the state-of the-art theories to paint comprehensive pictures of key business topics with his students.
Steven Borchert, D.B.A.
Steve is an adjunct faculty member of the process improvement concentration, and also serves as a member of the curriculum advisory board. His area of specializations are policy deployment, lean, six sigma, and continuous improvement project mentoring and implementation. He is currently a Lean Master at a Fortune 50 aerospace company where he applies his competencies leading lean transformations at multiple domestic and international locations. He is a certified Porsche Lean Transformation Leader, a certified Shainin Red X Apprentice Technical Problem Solver and has been certified as an ISO Lead Auditor. He received an MBA from Rensselaer Polytechnic Institute, an MS in Manufacturing Engineering from Boston University, an MS in Aerospace Management form Embry Riddle Aeronautical University, and his Doctorate in Business Administration from The National Graduate School of Quality Systems.
Kim Caruthers, PMP, CSM
Mrs. Caruthers is an adjunct faculty member of the process improvement concentration. Her area of specialization is project management (PM). She is currently a Director of Program Management for a Fortune 500 transportation organization. She has been a certified project management professional (PMP) by PMI for over 18 years and is also a certified scrum master (CSM). She has PM experience in a variety of industries including aviation, education, telecommunications and technology. She received a BFA from Florida State University and M.B.A. from Florida International University.